Enhance the Hospitality Industry and Travel Services
Vinpearl’s high-class tourism-resort service is confirmed at every touch point with customers, not only at spacious luxury resort facilities but also during online consultation by integration of VinBase Chatbot in consulting and selling on the website and digital media channels.
Provided Services: Consulting and Sales Staff support on Vinpearl’s Websites and Customer Contact Channels
Demands:
- Increase Customer Experience on Online Channel
- Sales Process Automation
- Support for Customer Service Staff
Integrated Channels:
- Website
- Zalo
- Vinpearl’s system: CRM, Reservation Service, Survey, Promotion, Hotel Management…
Application of Artificial Intelligence to Support Customer Care
The new generation AI Bot with three outstanding points, including Intelligent Interaction, Active Learning, and Continuous Development. The ability to understand and recognize emotions, helping…
Enhance the Living Experience for Vinhomes Residents
ViVi Virtual Assistant is one of the products applying Speech To Text (STT), belonging to the ecosystem of VinBigdata products. Possessing an outstanding advantage in…
Smart Medical Services on Vinmec’s Channels
By applying VinBase Chatbot in supporting business cases, Vinmec brings positive experiences to customers at every touchpoint, proving its dedication and professionalism. Provided Services: Building…
Brings an Exciting Experience on VinFast Electric Cars
ViVi Virtual Assistant is an Intelligent Voice Control System developed by VinBigData (Vingroup), applying world-advanced technology platforms such as Artificial Intelligence, Big Data Analysis, Natural…
