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Brings an Exciting Experience on VinFast Electric Cars

ViVi Virtual Assistant is an Intelligent Voice Control System developed by VinBigData (Vingroup), applying the world's advanced technology platforms such as Artificial Intelligence (AI), Big Data Analysis, Natural Language Processing...

ViVi has an outstanding advantage in native languages, with the ability to recognize Vietnamese with 98% accuracy (common word group) and understand multi-regional Vietnamese in many different contexts, supporting the driver to perform many "hands-free" tasks while on the go.

Khách hàng VinFast
Ngành Automotive
Sản phẩm/dịch vụ ViVi
Năm triển khai 2022
Project Description

ViVi Virtual Assistant is an Intelligent Voice Control System developed by VinBigData (Vingroup), applying world-advanced technology platforms such as Artificial Intelligence, Big Data Analysis, Natural Language Processing,… With a team of world-renowned professors, doctors, and technology experts, ViVi Virtual Assistant has an outstanding advantage in native languages, with the ability to recognize Vietnamese, accurate to 98% (common word group), and understand the multi-regional Vietnamese language in many different contexts.

The product is currently being integrated into VinFast’s smart electric car lines: VF e34 and VF8; supports the driver to perform many “hands-free” tasks while on the go, related to the main functional groups on the vehicle such as:

  • Smart Car Control
  • Driver Profile Management
  • Smart Navigation
  • Safe Security
  • Entertainment and Convenience
  • Shop and Book Services Online
  • Remote Software Update
  • After-sales Service, Battery Management, and Charging

In addition, the Virtual Assistant also has the ability to respond flexibly and skillfully to the driver, confiding or telling jokes to bring a relaxing and exciting space for the driver on every trip.

Application Technology
Speech to Text (STT)
AI model converts voice to text
Text to Speech (TTS)
AI model converts text into speech
Natural Language Understanding (NLU)
The AI model extracts key information from the user's speech, helping the virtual assistant understand the context
Dialog Management (DM)
Use information from the NLU, contexts, vehicle conditions, and knowledge base to provide appropriate responses
Result
98% Accuracy when recognizing Vietnamese
Multi-regions Listen and understand the multi-regional Vietnamese in many different contexts
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