Smart retail
The future of the retail industry

VinBase works with your customers 24/7. Bringing not only a smart shopping experience to customers but also helping businesses increase sales and develop sustainably.
Boost sales with advanced tools
50% Internet search volume through voice search
57% Businesses around the world think AI conversational platforms give higher ROI than traditional platforms
70% Customers choose to buy goods through texting instead of calling
Smart Retail with VinBase
01. Automatically identify potential customers

Through conversations with customers, the system can automatically analyze and indicate whether customers are potential customers or not.

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02. Optimizing cost and time

Businesses can reduce operating costs and can improve customer care time. In addition, the system can deploy multi-channel synchronization simply and flexibly.

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03. Make personalized recommendations

Through the input data is voice and message, the platform can recommend information suitable for each customer.

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04. Automated data collection and analysis

Detailed voice analysis and conversation synthesis to create a new database based on sentiment analysis technology.

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Choose to change your business

AI Chatbot Create an engaging and different customer experience

  • Turn everyday interactions into quick interactions with a response speed of less than 0.1s, personalized and highly informative, creating sympathy, increasing customer retention and revenue for your business.
  • Make timely, relevant, meaningful recommendations and provide instant support across 30+ popular text channels, across mobile devices, websites or phones.
  • Continuously improve the business scenario with a large-scale input database, the system is regularly upgraded by a team of leading domestic and international experts in the field of technology.

AI Call Center Drive revenue with voice campaigns

  • The platform for creating and managing virtual agents with large-scale processing capabilities, supporting up to 10,000 customers at the same time, 24/7, minimizing the operating costs.
  • Respond and converse naturally with customers with multi-regional accents with many male-female voices for businesses to choose.
  • Create great customer experiences with quick response, requests processed less than 3s.

VinBase Virtual Assistant Stimulate demand with smart virtual assistants

  • Support to perform many tasks through voice, with the ability to recognize Vietnamese with 98% accuracy.
  • Always helping customers, quick start-up with just 1 command and less than 0.2s delay.
  • Natural voice, flexible response thanks to the ability to use multi-regional languages ​​in Vietnam, with 4 main options: Northern male/female voice and Southern male/female voice.
Comprehensive digital conversion with
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