Optimal source and revenue with new technology
Speech recognition and processing technology enables fast, accurate, human-like conversations in multi-regional languages in Vietnam, with nuances and emotions for many other use cases. With a data source of 10,000 hours of Vietnamese voice, vinbase.ai provides voice solutions with market-leading technology, accurate recognition up to 98%, and equipped with algorithm to automatically forwarded to consultants on request.
Conversational AI platform is fully tested with a variety of sample scenarios, always ready to be integrated to serve businesses. Fast, accurate transcription from thousands of conversations helps businesses visualize the body of customers, providing useful insights to change business strategies. At the same time, from the collected data, the system is continuously improved and upgraded to best match the habits of customers and products of the business.
Voice platform provides call centers/consultants, from pre-purchase access through product introduction calls, appointment booking...; take care of purchase with order confirmation calls, payment due reminders, terms notices, bank transfer confirmations, suspicious account activity, account verification,..; to after-sales activities such as evaluation calls, post-purchase surveys... The entire process of planning, implementing and tracking campaign metrics is completely self-assimilated.
VinBigdata develops AI generation technology, will soon launch ‘ChatGPT Vietnamese Version’
VinBigdata (Vingroup Group) will integrate technology to make VinBase (a Multi-Cognitive Artificial Intelligence Platform) the first Generative AI Platform in Vietnam. On August 21, 2023,…
