Increased services access to customers
5.92%
Spending on health services as a share of GDP
55%
Healthcare facility executives agree that improving patient experience has an impact on their business
Digital consultation
Once a healthcare question or concern is received, it's immediately resolved without the need to navigate call centers.
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Customer is the center
Create a personalized patient experience through the information collected to recommend the right specialists/doctors or schedule optimal times for appointments and provide personalized schedules for patients.
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Maximize resources efficiency
Operating costs and personnel of medical facilities will also be reduced significantly, helping the hospital focus its resources on other activities such as treatment and research.
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Multi-channel deployment
The system can be deployed on many different platforms such as live chat website, messengers (Facebook, Skype...), enterprise mobile applications.
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- Turn everyday interactions into quick interactions with a response speed of less than 0.1s, personalized and highly informative, creating sympathy, increasing customer retention and revenue for your business.
- Make timely, relevant, meaningful recommendations and provide instant support across 30+ popular text channels, across mobile devices, websites or phones.
- Continuously improve the business scenario with a large-scale input database, the system is regularly upgraded by a team of leading domestic and international experts in the field of technology.
- The platform for creating and managing virtual agents with large-scale processing capabilities, supporting up to 10,000 customers at the same time, 24/7, minimizing the operating costs.
- Respond and converse naturally with customers with multi-regional with many male-female voices for businesses to choose.
- Create great customer experiences with quick response, requests processed less than 3s.
- Support to perform many tasks through voice, with the ability to recognize Vietnamese with 98% accuracy.
- Always helping customers, quick start-up with just 1 command and less than 0.2s delay.
- Natural voice, flexible response thanks to the ability to use multi-regional languages in Vietnam, with 4 main options: Northern male/female voice and Southern male/female voice.
