Automated and personalized
customer service

With solutions of can solve queries on demand at any time via text or voice.
10.000+ Requests processing at the same time
<0.1s Quick response
100+ Supported languages

Meet every client's needs

  • The system meets over 90% of the usual requirements from customers
  • Machine learning will automatically add and enhance during operation to be able to give the most accurate answers.
  • Minimizing the appearance of people thereby reducing operating costs for businesses.

Outstanding self-study capability

  • Monitor customer preferences and analyze emotions to truly understand customer needs.
  • Provide a quick and accurate solution or answer using intent recognition technology.
  • Improve customer experience while using the service.

Improve customer's satisfaction

  • Personalize conversations through Customer Profiles
  • Solutions are offered based on the feelings, intentions and personality of each customer.
Easy to install

Installation and cross-platform compatibility help businesses automate the customer support process quickly and conveniently.

Detailed collection and reporting

Monitor performance, measure customer satisfaction, and identify weaknesses using the system-provided reports and dashboards.

Easy-to-understand intuitive interface

The interface is friendly to both customers and businesses, making the experience as well as providing translation simpler than ever.

Provide customers

a seamless

Management solutions and customer support 4.0 era
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VinBigdata develops AI generation technology, will soon launch ‘ChatGPT Vietnamese Version’

VinBigdata (Vingroup Group) will integrate technology to make VinBase (a Multi-Cognitive Artificial Intelligence Platform) the first Generative AI Platform in Vietnam. On August 21, 2023,…

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