Customer Support

10.000+ Requests processing at the same time

<0.1s Quick response

100+ Supported languages

The system meets over 90% of the usual requirements from customers
Machine learning will automatically add and enhance during operation to be able to give the most accurate answers.
Minimizing the appearance of people thereby reducing operating costs for businesses.

Monitor customer preferences and analyze emotions to truly understand customer needs.
Provide a quick and accurate solution or answer using intent recognition technology.
Improve customer experience while using the service.

Personalize conversations through Customer Profiles
Solutions are offered based on the feelings, intentions and personality of each customer.

Easy to install

Installation and cross-platform compatibility help businesses automate the customer support process quickly and conveniently.

Detailed collection and reporting

Monitor performance, measure customer satisfaction, and identify weaknesses using the system-provided reports and dashboards.

Easy-to-understand intuitive interface

The interface is friendly to both customers and businesses, making the experience as well as providing translation simpler than ever.

Provide customers

News

VinBigdata develops AI generation technology, will soon launch ‘ChatGPT Vietnamese Version’

VinBigdata (Vingroup Group) will integrate technology to make VinBase (a Multi-Cognitive Artificial Intelligence Platform) the first Generative AI Platform in Vietnam. On August 21, 2023,…

23 August, 2023

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