Smart Medical Services on Vinmec’s Channels
By applying VinBase Chatbot in supporting business cases, Vinmec brings positive experiences to customers at every touchpoint, proving its dedication and professionalism.
Provided Services: Building a service support chatbot for Vinmec
Demands: Support to answer user questions
- Hospital Information
- Prices
- Service Package Consulting
- Book an Appointment
- Receive and Respond to Patient Complaints
Integrated Channels:
- Website
- App (OneVinmec)
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