Application of Artificial Intelligence to Support Customer Care
The new generation AI Bot with three outstanding points, including Intelligent Interaction, Active Learning, and Continuous Development. The ability to understand and recognize emotions, helping to support care and answer questions for ACB’s millions of customers quickly, accurately, and naturally.
Provided Services: Building a service support chatbot for Asia Commercial Joint Stock Bank (ACB)
Demands: Support to answer user questions
- Register an Account Online
- e-KYC
- Small Talk
- Customer Service
Integrated Channels:
- Website
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