Virtual Assistant ViVi Potential technology products 2022
VinBigData's virtual assistant ViVi is the only software brand to be honored in the Potential Technology Products Category 2022 at Tech Awards 2021. Exclusively applied on the first electric car in Vietnam - VFe34 helps users have can perform hands-free tasks: journey planning, navigation, finding the way to the charging station or service station... without manual operation.
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VinBase Callbot Multi-regional Vietnamese language recognition switchboard
Automate strategy building and call management, assess customer views and agent system quality, and report detailed statistics in real time.
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Artificial Intelligence Platform comprehensive multi-perception
Comprehensive technology platform, multi-channel integration, helping to increase customer experience and drive sales for businesses.
Trải nghiệm ngay
Our customer
Vinhomes
Vinpearl
Vin3s
Vinsmart
VinFast
Vinpearl

Solution

Optimized for business your
Attract
customers
Call center
artificial intelligence
Taking care of
customers
Attract
customers
Automate call center operations

Automatically receive calls, process requests quickly in less than 3 seconds, through the ability to recognize Vietnamese with 98% accuracy.

Automatically set up voice campaigns and contact customers through the switchboard, with the leading advantage of multi-regional Vietnamese voices: Northern male-female voice and Southern male-female voice.

Automate call center operations

Automatically receive calls, process requests quickly in less than 3 seconds, through the ability to recognize Vietnamese with 98% accuracy.

Automatically set up voice campaigns and contact customers through the switchboard, with the leading advantage of multi-regional Vietnamese voices: Northern male-female voice and Southern male-female voice.

Automate call center operations

Automatically receive calls, process requests quickly in less than 3 seconds, through the ability to recognize Vietnamese with 98% accuracy.

Automatically set up voice campaigns and contact customers through the switchboard, with the leading advantage of multi-regional Vietnamese voices: Northern male-female voice and Southern male-female voice.

Automate call center operations

Automatically receive calls, process requests quickly in less than 3 seconds, through the ability to recognize Vietnamese with 98% accuracy.

Automatically set up voice campaigns and contact customers through the switchboard, with the leading advantage of multi-regional Vietnamese voices: Northern male-female voice and Southern male-female voice.

VinBase.ai promotes

Comprehensive customer experience with
superior AI algorithm
  • 1. Customer Messages

    Maintain 24/7 customer service

  • 2. APIs

    Multi-regional language support

  • 3. Knowledge system

    Large scale, multi-field

  • 4. Customer experience

    Personalize the experience on every touch

Using artificial intelligence to
Build smart business

Support customers throughout the journey before, during and after purchase... From there, saving staff training time and handling repetitive tasks, the human resources team concentrates on jobs that can high specialization. At the same time, the platform also helps to maximize the cost of personnel, training and operating other systems.

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Human resources are no longer overloaded by a large number of inquiries from customers thanks to Vinbase.ai's automation tools. The workload is reduced, employees spend time to deal with more specialized work, significantly saving time and costs.

Tìm hiểu thêm

Human resources are no longer overloaded by a large number of inquiries from customers thanks to Vinbase.ai's automation tools. Workload is reduced, employees spend time to deal with more specialized work, significantly saving time and costs

Tìm hiểu thêm
Helping businesses
catching up with the trend of multi-channel commerce

COMPREHENSIVE NUMBER CONVERT WITH VINBASE.AI

Automate production and business activities, optimize operations with
smart ecosystem.